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Pet Portrait FAQ's

Can I donate through the PAWs website?

You will ONLY be entered for a chance to win by donating through this website. 

Payments are 100% secure, and your information will be protected. Make sure your info is accurate - this is what I'll use to contact the winner!

How will the winner be chosen?

The winner will be randomly selected from all entries, and will be announced LIVE on Facebook December 1st, 2020. Follow me on Facebook to stay up-to-date!

Everyone else who donated will receive a special 15% discount on a custom pet portrait. 

How do I redeem my prize?

If you are the lucky winner, I will issue a certificate that you may redeem anytime within 12 months. You can also transfer the certificate, or give it as a gift!

When you are ready, I'll work with you to get started. You can send me a favorite photo, or I can take my own reference photos of your pet (if you live within a 50 mile radius of Charles City, Iowa). I'll get a few more details from you (i.e. preferred size and colors), and then I'll get started. 

I will deliver the painting, if you live within 100 miles of Charles City, Iowa. If delivery is not possible, I will ship for a small fee.

Keep in mind, it may take a couple of months to receive the finished product. Oil paints take awhile to dry, and I may  have other projects started. I will do my best to work with you and meet your timeline requests!

What if i have more than one pet?

The prize is for a SINGLE pet portrait only. If you'd like to add a second pet (or more), we can work that out for an additional fee (depending on size of the painting). 

More questions? Contact me - I'll be happy to help!

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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Description of Policy from Merchant:

Original artwork may be returned within 7 days if it is returned in its original condition and packaging. A no charge replacement or refund will be issued for any quality issues related to fine art prints. We may request to have the order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping.

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